Shipping & Returns
Shipping Policy
All orders are processed within 1-3 business days. Shipping times vary depending on your location. Orders to the United States typically arrive within 7-15 business days. You will receive a tracking number by email once your order has been shipped.
We ship internationally. Shipping costs are calculated at checkout based on your location and order weight.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of delivery.
To be eligible for a return, items must be unused and in their original packaging. To start a return, contact us at velorahome.support@gmail.com with your order number and reason for return.
Refunds will be processed within 5-10 business days after we receive the returned item.